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FAQ's

This page is designed to answer some questions you may have regarding the Big Deals Store.

  • How do I make a purchase?¬†Locate the item(s) that you would like to buy and place them in the shopping cart.¬†When you are finished shopping click on the checkout button located on the shopping cart page.¬†If you have made purchases before, now would be the time to sign in.¬†Otherwise, enter in your personal¬†information and continue.¬†There are a couple of payment options for you to choose from.
  • My password does not work.¬†What now?¬†If your email address is on file you can have your password emailed to you by using the¬†password assistance tool.
  • How long does it take to get purchased items?¬†If you made a purchase using a credit card, your items will be mailed within 1-2 days.¬†If you made a purchase over the weekend your items will be mailed within 1-2 business days.¬†If you decide to pay by mailing in a check, your items will be shipped when we receive your payment.¬†Certain situations may cause a delay in your shipment.
  • What is your return policy?¬†Due to the discounted prices of our offerings we do not allow items to be returned.¬†All sales are final¬†so be certain¬†of your purchase before you buy.
  • Can I print items from my computer?¬†No, all purchases will be mailed to you within 1-2 business days unless the particular item is eligible for digital redemption.
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